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Shipping

The Shipping Policy

At Groeat Enterprises, we are committed to delivering your orders quickly, safely, and efficiently across India.

Order Processing
  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days
  • Remote Areas: Delivery may take additional time depending on courier availability.
Shipping Charges
  • Shipping charges (if applicable) will be displayed during checkout.
  • Free shipping may be available on selected offers or minimum purchase value.
Order Tracking
  • Once your order is shipped, tracking details will be shared via:
    • SMS
    • Email
    • WhatsApp

Customers can track their shipment using the provided tracking ID.

Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery across India.

Delayed or Failed Delivery

Delivery may be delayed due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier issues
  • Incorrect address or contact details

If delivery fails due to incorrect customer information, re-shipping charges may apply.

Damaged or Missing Packages

If you receive:

  • Damaged packaging
  • Wrong product
  • Missing items

please contact us within 48 hours of delivery with proper photos/videos for support.

Contact Us

📞 Customer Support: +91 8658433023
📧 Email: info@groeat.in
🌐 Website: Groeat Official Website

 
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