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Delivery
At Groeat Enterprises, we aim to deliver your orders safely and quickly across India.
- Orders are usually processed within 1–3 business days after confirmation.
- Delivery time may take 3–7 business days depending on your location.
- During festivals, sales, or high-demand periods, delivery may take slightly longer.
- Customers will receive tracking details through SMS, email, or WhatsApp once the order is shipped.
- We partner with trusted courier services for secure delivery.
- Cash on Delivery (COD) availability depends on serviceable locations.
- If an order is delayed due to unforeseen circumstances, our support team will assist you.
Returns
Returns
Customer satisfaction is important to Groeat Enterprises.
Eligible Returns
Returns or replacements are accepted only for:
- Damaged products
- Wrong product delivered
- Manufacturing defects
Return Request Time
- Customers must request a return/replacement within 48 hours of delivery.
Non-Returnable Items
The following items are not eligible for return:
- Used or washed products
- Products without original tags/packaging
- Customized or printed-on-demand products
Replacement Process
- After verification, replacement will be processed within 3–7 business days.
- In some cases, refund may be provided instead of replacement.
Refund Policy
- Refunds (if approved) will be processed to the original payment method within 5–10 business days.
- COD refunds may be transferred via bank account or UPI.
Cancellation Policy
- Orders can be cancelled before shipment.
- Once shipped, cancellation requests may not be accepted.
Help
Groeat Enterprises
Customer Support: +91 8658433023
Email: info@groeat.in
Website: Groeat Official Website